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Endpoint management has become more complicated for IT managers over the last couple of years. The arrival of the COVID-19 pandemic brought a sudden scramble to shift nearly all IT management to function remotely. And while some offices are now as full as they were before, the Omicron variant has ensured that flexibility and the need for managing e...
Ticket management has become an essential part of IT service management over the last couple of decades. In all larger organisations, the days of a tap on the shoulder to solve a computer problem are long past. The reasons why helpdesks came into existence, then became far more systemised, are obvious: bus...
At Faronics, we understand the increasing challenges faced by IT managers in a complicated world. Here are the top 5 problems currently facing people responsible for endpoint management. Problem 1: Security The top priority for anyone managing computers and tablets in a business, school, univ...
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