Retail industry requires cloud-based continuity plans

The modern threat landscape for enterprises is constantly evolving. The pace of technology is rapid, with new advantages appearing every day. But at the same time, the risks associated with leveraging these new assets are increasing as well. Digital criminals and cyberterrorists are interested in stealing sensitive information and cause general chaos wherever they can, and many of their actions can result in the need for computer systems to be wiped of their information.

In the retail sector, where payment transactions and stockroom numbers are now largely performed on computer networks, this can create a very specific set of problems. This is especially true given the growing number of customer interactions that are occurring online alongside traditional brick-and-mortar storefront sales.

Things are changing so much, in fact, that traditional disaster recovery and business continuity strategies executed without outside assistance are no longer viable

“Changes in retail technology, the shift toward online shopping and the insatiable demand for omni-channel retailing have made many of the traditional approaches to business continuity impossible to implement,” wrote ESCM contributor Paul Doble. “As a result, businesses are being forced to rely on partnerships and external suppliers to provide services that are either completely new or which had previously been controlled in-house.”

One of the tools that can be leveraged in the face of adversity is the cloud. BC/DR strategies have found a great ally in cloud flexibility. Not only can redundancies and backups be accessed from anywhere in the world, but they can be applied to computers and other hardware that may be replacements for devices that cannot be used after a disaster.

Those in the retail industry need to consider how present day threats can affect their networks and systems. This will, more often than not, result in the procurement of cloud-based services.

Cloud recovery extends past data backups
In today’s world, data is a commodity. Retailers deal with a lot of essential information that can have a direct effect on daily operations should it slip out or become lost. This is why when people think of disaster recovery, they generally consider data to be the first and foremost concern when developing their strategies and initiatives.

It is becoming widely accepted that the cloud is quickly turning into the de facto status quo for business continuity. But there are plenty of other aspects regarding any organization that can be encumbered by an attack or malware invasion. In many situations, some hardware will have to be wiped completely, taking critical network settings with them.

Now that a vast number of point of sale systems are managed through computers, this could mean storefronts being taken out of commission while devices are reimaged and meticulously restored to their former functionality. Complicating this matter is the issue of human error. It stands to reason that people will make mistakes occasionally while they work. When attempting to bring retail networks back online, one wrong click or keystroke could result in countless financial errors.

Downtime must be avoided at all costs, and many feel that the only way to effectively prevent it is to look toward the cloud especially when it is critical to preserve certain computer settings. One way to do this is to leverage the Cloud based solution, like Deep Freeze Cloud from Faronics. If your POS system faces malware issues or changes in system configuration, all you need to do is reboot the computer (directly or via the web) to restore its original configurations.

About The Author

Matt Williams

A self-proclaimed ‘tech geek’, Matt has worked in technology for a decade and divides his time between blogging and working in IT. A huge New York Giants fan, expert on Reboot Restore Technology when not watching football Matt gets his game on playing Call of Duty with his friends and other tech bloggers.

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