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Telecommunication providers have become major proponents of utilizing big data to enhance their service offerings and customer relations. These companies are leveraging large quantities of information gathered from a variety of sources to improve the experiences of subscribers, build and maintain a smarter network, and generate new streams of revenue. However, due to the s...
Malicious software is still a menace to telecom networks, capable of causing widespread ruin for customers that depend upon consistent coverage. Since operators oversee a complex array of systems that span retail stores, data centers and support portals, cybercriminals have a number of addressable attack surfaces. Having IT deal with an incident after the fact is often ...
Telecoms are rolling out and improving their 4G LTE networks at a rapid pace. Consumers and businesses have gravitated toward the high-speed wireless networking standard because of the considerable improvements it provides over 3G technologies.With LTE projects, traffic and demand all scaling rapidly, operators need more assurance than ever that their internal an...
When consumers visit credit union offices, they expect fast, efficient service. Given the range of needs that unions address, from payment cards to equity loans, it is critical that they have the IT resources to serve customers consistently. Unexpected downtime, cyberattacks and technical failures can render kiosks non-operational, make support tickets pile up and ultimate...

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