Did you know that an unhappy customer will tell 10 people while a happy one will only tell 3? Seems unfair. It sure is. But it’s a powerful lesson that proves why you should sweat the small stuff.
Customers interact with your company at a granular level. Fr...
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Did you know that 40% of UK firms do not have a green IT policy?
Research conducted by One Poll, survey-led marketing research company, revealed of those that don't have a green IT policy in place, almost 50% say it’s down to the time and effort required to develop, implement a...
Is it really paranoia if the world is out to get you? The latest scandal to hit headlines is Carrier IQ. It’s software used to diagnose network, hardware or application failures on mobile devices. The issue is that it sends this info to your carrier, without your consent. Does that mean its evil?
Trevor Eckhart—a security rese...
Spear-phishing has been turning innocent employees into an organization’s greatest risk for years...
Scareware, fake anti-virus; whatever you want to call it, it’s annoying.
For those of you unfamiliar with this trend, fake anti-virus disguises itself as your real anti-virus. You get infected from accidentally clicking a link which will download the malware ...
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