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If you follow my blog posts you will probably recall my frequent struggles with technology. Two years ago (when I started with the company) we were given iPods for Christmas. I admit I actually didn’t know what an iPod was. Thankfully I have come a LONG way. Unfortunately I still have pretty far to go if I want to...
Can you tell me what the problem is? While browsing the web the other day I came across an interesting discussion on how to get users to supply better bug reports with a number of comments from developers, but then a comment was made: The user can't tell you...
This morning I read an article that listed the 10 technologies that are broken. Number six on that list was web browsers. The author highlighted the fact that the web browser is now a critical piece of business software. With so many web-based tools we must use browsers consta...

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