One of the biggest televised events of the year will be going mobile!
The Super Bowl will be available online and to phones through the leagues website, and also through the Verizon’s NFL Mobile app. The mobile version of the game has its perks - more angles, as well as in-game highlights and statistics. Plus,...
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According to Wikipedia, “Customer service is the provision of service to customers before, during and after a purchase.”
Sounds simple, doesn’t it? And it is, providing a few key principles are followed. In my position as a Customer Service Representative, I want every customer with whom I have co...
Guest written by Shivika Chopra
Since 2010 online holiday shopping has increased by approximately 10%. $60 billion is expected to be shelled out this year on Christmas presents. Of this amount, an estimated $10 million will slip away silently into the pockets of ...
In today’s world of evolving threats, your IQ needs to be hotter than ever. That's your Security IQ.
There are so many aspects to IT security that it’s tough to sift through. For instance, are you aware of how much IT support tickets are eating into your department’s ...
If you follow my blog posts you will probably recall my frequent struggles with technology.
Two years ago (when I started with the company) we were given iPods for Christmas. I admit I actually didn’t know what an iPod was. Thankfully I have come a LONG way. Unfortunately I still have pretty far to go if I want to...
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