Don’t trust emails from the Better Business Bureau – or you could get hooked by the latest phishing scam. Businesses are being spammed again with emails from fake a BBB. It’s pretty clever given that most companies would take a BBB complaint seriously. I guess these cyber-crooks are quite smart.
This latest scam advises businesses and consumers of a complaint from a BBB.org email address. Then it encourages the business to read more and respond. Of course, in order to read more victims have to open the attachment that supposedly contains the details of the complaint. But like all proper malware scams, the attachment is laced with malware that will infect your machine.
The good news is that the customer complaint is a fake. The bad news is that many companies will be very concerned about receiving a BBB complaint, which could compel them to open the report. What can you do to stay safe? Firstly, say no thanks and don’t open any attachments or click on any links without verifying the email. Then contact your local BBB office to verify the complaint using the complaint ID number.
Ironically enough the BBB is the place where consumers lodge complaints about your business, where do you go to lodge a complaint about the BBB?