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Deep Freeze Cloud
Incident Reporting
Incident Reporting
Instant reporting and tracking of incidents, support requests or feedback.
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Enable employees or students to easily submit incident reports, support requests or feedback.
Tag and track reported incidents for further action.

Solicit Incident Reports, Support Requests or Feedback
Solicit Incident Reports, Support Requests or Feedback

A simple form on every computer facilitates the reporting of incidents, support requests, or feedback.

Anonymous or Non-Antonymous  Incident Reports
Anonymous or Non-Antonymous Incident Reports

Choose between anonymous or non-anonymous reporting with the user's computer information.

Auto-Tag Incidents  for Easy Traceability
Auto-Tag Incidents for Easy Traceability

Configure a tag that will be automatically added to all reported incidents to allow administrators to search for reported incidents.

View Reported Incidents  through Reports on a  Central Console
View Reported Incidents through Reports on a Central Console

Generate reports with anonymous or non-anonymous incident reports.

 

Anonymous Reporting
Anonymous Reporting

Encourage users to report incidents without including their identifiable details such as the computer name or the Windows user name.


Non-Anonymous Reporting
Non-Anonymous Reporting

Configure incident reports to include user identifiable details such as computer name or Windows user name.


Auto-Tags
Auto-Tags

Configure a tag that will be automatically added to all reported incidents to allow administrators to search for reported incidents.


Easy to use Reporting Form
Easy to use Reporting Form

User can launch the incident reporting form by clicking the Incident Reporting icon in the Windows system tray.


Email Notifications

Configure multiple email address that will receive notifications of reported incidents.


Web-Based Report
Web-Based Report

Administrators can generate reports of incidents from anywhere, at anytime via a web-based console.

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