Telecom infrastructure will be increasingly important as mobile devices become mainstays of business productivity and consumer communications. The proliferation of wireless networks at public venues like sports stadiums, hotels and casinos means that operators cannot afford their systems to become compromised by malware or a poorly timed reconfiguration.
To keep pace with the customer demand and avoid wasting IT support resources on preventable incidents, telecoms can rely on restart and restore software that keeps their systems clean and completely functional. Rebooting removes any problematic configurations or changes and allows operators to get back to serving customers, rather than servicing equipment.
New distributed antenna systems reveal surging appetite for reliable coverage
Sophisticated smartphones and tablets have driven consumer demand for robust cellular and Wi-Fi coverage in a variety of locations. For example, a U.S. telecom recently partnered with a wireless connectivity provider to install a distributed antenna system at an American football stadium. The venue has capacity for more than 61,000 fans, and on game days the sheer number of people in attendance may have made it difficult to get good cellular reception.
The solution was to install a massive DAS that utilized more than 250 nodes to distribute and enhance a signal. Theoretically capable of providing strong coverage to a community of 88,000, the implementation will ensure that fans can make voice calls, browse the Web and share photos with ease – as long as the network as a whole is operating normally.
With so many additional users trying to get coverage, telecoms must ensure that they can apply manpower and support resources where it’s needed: Keeping equipment running at the right capacity. System restore solutions provide a safety net against a full range of possible disruptions, including malware infection and accidental misconfiguration. Being able to quickly revert to a clean disk state means that the network doesn’t miss a beat.
School networks also evolving to keep up with demand
Telecom services are also a vital asset for schools, which have pursued wireless network upgrade measures to cope with mobile traffic. Wi-Fi is an increasingly central investment for educational institutions trying to accommodate new mobile endpoints in addition to the desktops in the computer lab. As they scale out their infrastructure, schools will depend on telecoms to provide disruption-free service.
While telecoms take measures to ensure that Internet service continues to be available, administrators may need to look at system restore software that provides protection from the malware threats and outages that may affect network usage. Users may not always browse safely on their laptops, tablets or smartphones, and institutions cannot afford for similar practices to jeopardize their computers and IT assets.