I was trying to find a book from the school library online the other day, and I came across some difficulty. I noticed that there was a phone number I could text if I needed any help. There was also a 24-hour Instant Messenger address that I could chat.
Campus library administrators have taken to social media and online networking to make it easy for students to access them from home. These include Facebook pages, video tutorials, and as mentioned, texts and IM’s.
Research seems easy: just use Google, right? It’s not always that easy, and unfortunately, many students don’t realize that until the night before a deadline. To ensure success (or at least a passing grade), library admin are making help available online, a place they know student’s will be.