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What makes a good IT ticket management system?

IT ticket management doesn’t need to be complicated. Join our webinar to see whether your current helpdesk solution truly meets your needs or if you can find better.
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What makes a good IT ticket management system?

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Faronics Solutions for Remote PC and Mobile Management

Remote Control

Remote Control

Software Deployment

Software Deployment

Patch Management

Patch Management

Analytics & Usage Stats

Analytics & Usage Stats

Mobile Device Management

Mobile Device Management

Secure Loaner Devices

Secure Loaner Devices

Provide Support from Anywhere

Resolve technical issues by delivering web-based support to remote users from any location through a secure, encrypted connection.

Remotely execute PowerShell, Batch File or VB Scripts to perform advanced actions.

Deploy Apps with One Click

Maintain an up-to-date library of applications that can be manually or automatically installed, updated or uninstalled with a single click.

Deploy Custom Applications in a few clicks using a wizard with a web URL to download installer from anywhere.

Secure Remote PCs with Latest Patches

Easily identify computers that require updates. Automate the installation of Windows Updates to secure your computers. You can even approve or deny individual patches or category of updates.

Give users the ability to snooze the updates to ensure they’re not interrupted.

Gain Visibility with Usage Analytics

View detailed Application and Computer Usage Reports based on Computer or User. Identify anomalies in usage to ensure users are adhering to best-practice guidelines.

Quickly find out which computers are online, have pending application updates or pending Windows Updates. Export reports to csv, html or pdf for the desired time period.

Manage iOS and Android Devices

Manage iOS and Android Devices

Track company owned devices on a real-time basis.

Configure devices with necessary restrictions, such as use of cameras, iCloud services, and usage of apps.

Use User Enrollment for personal devices to protect company information while maintaining privacy for employees.

Secure Loaner Equipment

Secure Loaner Equipment

Preserve your computer configuration. Any changes - either malicious or unintentional - reverse with a reboot.

Provide users with unrestricted access and avoid restrictive computer lockdown for maintaining security.

Effectively reverse malicious changes to your computers including zero-day threats.

Secure Loaner Equipment

Get Started with Deep Freeze Cloud or Faronics Deploy in 3 easy steps!

Platform and Features

FeatureDeep Freeze CloudFaronics Deploy
Reboot to RestoreYes-
Software DeploymentYesYes
Patch ManagementYesYes
Remote ControlYesYes
Analytics and Usage StatsYesYes
OS DeploymentYesYes
Mobile Device ManagementYes-
Security Management (Anti-Virus)YesComing Soon
Desktop Lockdown & Web LimitingYes-
Other Solutions by Faronics
Deep Freeze

Deep Freeze

Patented Reboot-to-Restore technology that allows you to freeze your endpoints to the desired state and restore from unexpected changes with a simple reboot.
Anti-Virus

Anti-Virus

Real-time detection, prevention, and removal of malware with comprehensive cloud-enabled protection.
WINSelect

WINSelect

Quick, flexible, and scalable way to configure the functionality and feature set of any Windows computer to conform to an organization's requirements.
Cloud Sync

Cloud Sync

Ensure no data is retained on local drives once a file is uploaded to the cloud, preventing the risk of data theft on any computer.
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