The Maintenance Package includes the following benefits and resources:
- Premium Technical Support: Unlimited toll-free phone, fax and email support for your organization’s technical employees.
- Software Assurance: Automatic access to the latest software updates for all licensed units, including major version upgrades.
- License Conversion Pathway: Conversion of existing licenses to a different product edition at economically viable prices.
- Faronics Labs Membership: Faronics Labs offers continual download access of the latest version of your product(s), account history overview, and much more.
Maintenance is mandatory for the first year of a purchase. At the end of the Maintenance period, you may renew to continue to receive benefits.
Maintenance is priced as a percentage of the license cost. Discounts on multiple years of Maintenance are available:
- 1 year – 20%
- 2 years – 35% (17.5% per year)
- 3 years – 50% (16.66% per year)
Faronics is committed to working with you to ensure that you receive the most from your software investment. Contact us directly for inquiries or service related questions.