From data center consolidation to adopting cloud plaforms/ services for the purposes of better collaboration, IT infrastructure modernization has always been adopted cautiously by Public Sector/ Government organizations.
Progress in this area, has been somewhat stalled by red tape, budgetary constraints and to a significant extent, cybersecurity/ compliance concerns.
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The reason ransomware incidents are so prevalent, and what's enabled its recent rampage, is that it's not easily ensnared in firewalls. This is because encryption malware, can end up on the system as part of an email phishing scam. A worker at an organization gets a message in his or her inbox requesting that a seemingly harmless PDF attachment is downloaded. Perhaps the ...
We introduced a brand new grid control that is highly sortable, filterable and searchable.
Here are some additional tasks that you can carry out with the new grid.
Click the Search field at the top-right corner above the computer list and enter a search parameter.
Click the search field on the top of each column and enter the search parameter fo...
The beauty of automation is that it has the potential to expedite processes. A prime example is retail, where businesses are investing heavily on self-service kiosks for customer support and checkout. These can help customers with fewer items quickly check themselves out rather than having to wait in line. Moreover, self-service kiosks have become a big part of a brand'...
1. Integrated Technical Support Chat
The old Feedback button is replaced by the bugle icon and we now have a new Live Chat icon that lets you chat with Tech Support. The icon appears gray if Tech Support is offline and only reachable via email.
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