High system availability is one of the most important metrics in the managed services provider (MSP) space. While not every MSP can achieve four nines (99.99 percent) or the even loftier five nines (99.999 percent) standard for availability, organizations must set extremely high standards while avoiding management overhead and c...
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Multiple global enterprises across verticals have already realized the value of deploying mobile systems for field operations. Dynamic machines like Toughbooks and rugged computers in the oil and gas sector has enabled field engineers to engage in a higher degree of on-field collaboration and data-driven decision-making processes. In the retail industry, the advent of port...
Saturation is becoming a growing theme in the enterprise mobility market. We've progressed from ‘bring-your-own-device’ strategies emerging as a disruptive force, to a new epoch where enterprise and personal computing are blending into seamless experiences. The result is new opportunities for workers who smartly combine convenience and computing power, to maximize thei...
Enterprise 'bring-your-own-device' (BYOD) programs have evolved over the years and have been adopted increasingly every year. With businesses consumerizing their IT services, more organizations are implementing user-choice programs to keep workers engaged. The early results are promising, as a recent study found 72 percent of employees get the job done more effectively whe...
Managing hybridized environments and seamlessly blending traditional and contemporary services, to ensure consistent operations, always throws new challenges at IT admins. In such settings, system administrators and help desk professionals are often spending so much time interacting with service providers, and dealing with the increased volume of help desk requests, that t...
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