Faronics Layered Security and Augusta County Public Schools
"Our systems are up and running without disruption and IT doesn’t need to spend weeks to clean up infections.
Faronics Anti-Virus has been a godsend with low impact on system resources and a full integration with Deep
Freeze to deliver updates without putting Deep Freeze in maintenance mode.”
- Amos Painter, IT Technician at ACPS
Challenges Faced

Augusta County Public Schools (ACPS) has 21 schools including five high schools, four middle schools, and twelve elementary schools. There are approximately 1,750 staff and 11,000 students operating on over 4,000 workstations and over 80 servers. For years, the district was struggling with accumulating support issues related to malware attacks on staff and student computers. On a daily basis, the technicians at Augusta County Public Schools were spending over 60% of their time fighting malware infections and repairing computers. On multiple occasions, it took several technicians from ACPS’s busy IT department over a week to clean up a malware infection that plagued the district systems.

A Solution That Worked

Augusta County Public Schools (ACPS) deployed Deep Freeze, Faronics Anti-Virus and Anti-Executable. Deep Freeze fixed issues on computers with a simple reboot and brought back the computers to their pristine state. Faronics Anti-Virus, being compatible with Deep Freeze, could download and apply virus definition updates even in a Frozen state. And Anti-Executable did not allow any unauthorized executable to run. Together, these products made the computers very secure and reduced support tickets by 60%.

Augusta County Eliminates IT Problems with Layered Security
by Kelly Batke

Imagine spending over 60% of your IT day cleaning up malware infections? That’s how the IT technicians spent the majority of their time at Virginia based Augusta County Public schools.  They suffered extensively from a host of IT problems, caused primarily by malware attacks.

The IT problems also posed significant risks to the variety of confidential data, like student, medical, and financial records. The importance of keeping the data safe was critical since the district is required to meet compliance mandates under both Family Education Rights and Privacy Act (FERPA) and Health Insurance Portability and Accountability Act (HIPAA).

The district turned to the complete layered security protection from Faronics. Faronics Anti-Virus ensures that any known malware threats are contained, Anti-Executable’s application whitelisting protection tackles all threats that evade anti-virus solutions, and finally, Deep Freeze protects workstations by restoring computers to their original state with a simple reboot.

The layered security strategy has helped the district combat their chief IT problems. IT support requests are now reduced by over 60%; their system availability has increased; endpoints are secure; and finally they have fulfilled required compliance regulations.


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