CASE STUDY
Faronics Deep Freeze and City Inn
"Faronics Deep Freeze was recommended strongly by Apple, and since it is hard to find a solution like this for a Mac, we quickly jumped on the opportunity to purchase it."
- Richard Pemberton, Head of Information Technology for City
Challenges faced

Founded in 1995, City Inn is a hotel chain focused on conceiving, designing, building and operating contemporary hotels to the highest engineering standards in prime city center locations through the United Kingdom. Protecting guest confidentiality was a chief concern for City Inn. Often, their clientele included high-profile guests such as politicians, so security and confidentiality was a necessity. For these guests, the assurance of having a solution that removes any trace of work or files they have used was very important.

A Solution That Worked

To ensure strict confidentiality for their high-profile guests, City Inn deployed Deep Freeze on their computers. Files saved by the users are removed immediately upon reboot. A new guest cannot access the files generated by the previous guest and this was a critical feature in addition to preserving computer configuration across all computers.

Endpoint Security Gives You Piece of Mind at City Inn
by Ryan Majeau

Hospitality providers like City Inn know their ability to deliver elite service is heavily dependent on the integrity and reliability of their computing technology. Whether it’s deployed in customerfacing, administrative, in-room, or business center environments, guests expect hospitality providers to deliver a stress-free experience from start to finish.

Protecting guest confidentiality is a chief concern for City Inn. Often their clientele includes highprofile guests such as politicians, so security and confidentiality is a necessity. For these guests, the assurance of having a solution that removes any trace of work or files they’ve used is very important…

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Faronics Deep Freeze and City Inn