Modern IT environments are more complex than ever. This is partly due to the sophistication of today’s devices. But it’s also because of how these environments operate now. Shared workstations, student lab computers and hospital kiosks all have multiple users every day, and companies with hybrid and remote work setups have t...

Automation — it makes our lives easier. Or, at least, it’s supposed to. Using CTRL/Command + F to find a word in a document is a lot easier than searching for it manually. And while some drivers prefer manual transmissions, automatic transmission vehicles are often eas...

There’s an old saying: “An ounce of prevention is worth a pound of cure.”  Meaning: Being able to prevent an issue from arising is vastly preferable to solving the issue after it causes problems. This is true ...

Sometimes it’s worth remarking that many of us have the ability to stop whatever we’re doing, pull out a computerized device and look up pretty much anything we want to, thanks to encoded information that literally travels through the air. Wi-Fi and cellular data are incredible human achievements. So the next time we’re fu...

You just had an amazing European vacation, seeing all the sights from Vienna to Vicenza, but you had such a good time that you didn’t want to leave. As a result, you really had to drag yourself to the airport, cutting it a little close. But since they have those handy kiosks, you should be able to check your bag and print your...