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Remote Control

Unattended, reliable remote access-built for fast support, real-time visibility, and full control.

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Remote Control

Remote Pro

Connect instantly to any managed device via a browser—no local configuration or VPN required.

  • Launch remote sessions from any browser, on any platform.
  • Shadow active user sessions for real-time troubleshooting or collaboration.
  • View and respond to User Account Control (UAC) prompts without interrupting workflows.

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Remote Desktop Protocol (RDP)

Native Cloud-Based RDP access, preconfigured and secured automatically by Deploy.

  • Start remote sessions without needing user permission.
  • Authenticate using domain or local credentials.
  • Transfer files between local and remote systems seamlessly.

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Virtual Network Computing (VNC)

Client-based VNC support for full desktop access to Windows and macOS systems.

  • Secure, encrypted VNC sessions with persistent access.
  • Cloud-based connection to any VNC-compatible client.

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Deploy has completely changed my world. The first time I pushed out an update for our secure browser, there was nothing to it. 5 minutes later all 1,400 student computers had the update.

Nick Steenberg

District Technician, Wheatland School District

Our IT department is a lot more efficient, we have a more secure environment and managing updates in a timely way is a lot easier thanks to Deploy and Deep Freeze.

Matt Beckstrom

Systems Manager, Lewis & Clark Library

Deploy became invaluable to us during the pandemic because we were able to quickly onboard all our staff PCs.

Laura Nawrocik

Head of Information Technology, Mercer County Library, Central New Jersey

In the past, I would have to manually go to every computer to keep it up to date. Right now, it’s just me. I’m a one-man show. Faronics was that “second person,” that helps me maintain control over my fleet automatically. It’s saved loads of time.

Parker Reed

IT Administrator, Allied Dispatch Solutions

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Lightning-fast deployment for Applications, Windows Updates and Operating Systems.

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FAQs

How is Remote Pro different from RDP or VNC?

  • Remote Pro offers browser-based remote access with session shadowing and UAC handling—no separate client needed. RDP and VNC offer native or client-based access for more traditional remote control needs.

Do I need to configure anything before using Remote Pro?

  • No. Remote Pro is enabled via policy in Deploy. Once enabled, sessions can be launched directly from the console without manual setup.

Is unattended access supported across all protocols?

  • Yes. You can configure unattended access for Remote Pro, RDP, or VNC through Deploy’s remote access settings.

Can I interact with UAC prompts using Remote Pro?

  • Yes. Remote Pro supports full interaction with UAC dialogs and secure desktop prompts.

Is file transfer available?

  • File transfer is supported in Remote Pro, RDP and VNC sessions.

Can I use Remote Pro from any device?

  • Yes. Remote Pro works from any modern browser—Windows, macOS, Linux,, iOS or Android.

How is session access controlled?

  • Access is managed using Deploy roles and permissions. You can control who can initiate sessions and what actions are allowed.

Is macOS remote control supported?

  • Yes. macOS devices can be accessed via VNC. Remote Pro currently supports Windows-based systems.

Do users need to approve remote sessions?

  • User approval is optional. You can configure Deploy to require consent or allow unattended access based on policy.
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