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Ticket management has become an essential part of IT service management over the last couple of decades. In all larger organisations, the days of a tap on the shoulder to solve a computer problem are long past. The reasons why helpdesks came into existence, then became far more systemised, are obvious: bus...
At Faronics, we understand the increasing challenges faced by IT managers in a complicated world. Here are the top 5 problems currently facing people responsible for endpoint management. Problem 1: Security The top priority for anyone managing computers and tablets in a business, school, univ...
The Truth About Software Updates

The Truth About Software Updates

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Software just gets better. It makes stuff simpler and easier with every passing year. In any business or personal life, software has eliminated huge chunks of boring admin that previously ate up our time. Not only ha...
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