Cloud Agent

Complete the following steps to install the Cloud Agent:

1.	Logon to the Deep Freeze Cloud Console.

2.	Click Install Cloud Agent.

3.	Select Windows or Mac.

4.	Select the Group. The computer(s) will be assigned to the selected Group.

5.	Select the Policy. The selected Policy will be assigned to the computers(s).

6.	Select one of the following options.

—	Download the installer to install on any computer.

—	Obtain a URL for installing on other computer(s).

—	Download the Deployment Utility to detect and install on any computer on your network. (Windows only)

—

Download the full installer to save bandwidth (for large deployments) - the Cloud Agent Installer includes all the services selected in the policy within the same file for deployment across the network using third party tools. This saves valuable Internet bandwidth since each workstation does not need to download the installers for each service.

7.	If you selected Download the installer to install on any computer, copy the file to the workstations that need to be managed from the Deep Freeze Cloud Console, and run the installer.

By installing the Cloud Agent, you can apply Policies for the following available Services:

•	Deep Freeze Service

•	Data Igloo Service

•	Software Updater Service

•	Anti-Executable Service

•	WINSelect Service

•	Usage Stats Service

•	Anti-Bullying Service

•	Legacy Anti-Virus Service

•	Power Save Service

•	Deep Freeze Mac Service

 

 

 

Installing the Cloud Agent via Apple Remote Desktop (ARD)

When installing the Cloud Agent via ARD, it requires the “com.faronics.cloudagent.plist” in the same folder where the CloudAgent.pkg is run. This plist file contains the URL of the Cloud Console without which, the Cloud Agent cannot report back.

When installing using ARD, complete the following steps:

1.	Send the Installer.zip to a folder on the remote computer (or copy both CloudAgent.pkg and com.faronics.cloudagent.plist manually to the same location).

2.	Send the UNIX command after selecting the target computer(s). The command must follow the syntax:

installer -pkg <path to CloudAgent.pkg> -target <volume name>

If there are multiple target computers, all must have the same path and volume name, otherwise the UNIX command has to be sent to each computer customized with path and volume name for each of them.

Following is an example command:

installer -pkg /Users/admin/Downloads/Installer/CloudAgent.pkg -target /Volumes/10.9

 

Uninstalling the Cloud Agent

 

To uninstall the Cloud Agent on Windows, go to Start > Control Panel > Uninstall a Program, select the Cloud Agent and click Uninstall.

To uninstall the Cloud Agent on Mac, create a file with the following script and run it as sudo <filename>:

 

#!/bin/sh

 

#

# uninstallcloudagent

# Remove all files installed by Cloud Agent installer

#

# Created by Wrekso Wibowo on 24/04/2014.

# Copyright 2014 Faronics Coporation. All rights reserved.

#

 

# Should be root to run this script

if [ "$EUID" != "0" ]; then

echo "Error: script must be run as root (use sudo)." 1>&2

exit 1

fi

 

# if the user didn't give a volume assume the boot (i.e. root) volume

if [ "$1" = "" ]; then

MCAVOLUME="/"

else

if [ -d "/Volumes/${1}" ]; then

MCAVOLUME="/Volumes/${1}"

else

MCAVOLUME="${1}"

fi

fi

 

if [ -d "${MCAVOLUME}" ]; then

echo "Uninstalling Cloud Agent from \"${MCAVOLUME}\"."

# remove Launchd plists for the daemons

rm -rf "${MCAVOLUME}/Library/LaunchDaemons/com.faronics.cloudagentd.plist"

# remove the actual daemons

rm -rf "${MCAVOLUME}/Library/PrivilegedHelperTools/com.faronics.cloudagentd"

 

# remove bundle file for localization

rm -rf "${MCAVOLUME}/Library/Application Support/Faronics/CloudAgent/CloudAgent.bundle"

 

# remove the receipt

# 10.6 or higher remove the receipt data from the database

pkgutil --forget "com.faronics.pkg.CloudAgent" --volume "${MCAVOLUME}"

# remove preferences

rm -rf "${MCAVOLUME}/Library/Preferences/com.faronics.cloudagent.plist"

echo "Uninstall Cloud Agent complete."

else

echo "Could not find volume \"${MCAVOLUME}\"."

fi