Managing Communication Between the Console and Workstations

There are two types of connections from Console to workstation and Console to Console:

1.	Local connections – Connections that can only be accessed by the Enterprise Console that hosts those connections.

2.	Remote control enabled connections – Connections that can be accessed by the Console that hosts as well as other Consoles connected remotely.

The Server Service for Deep Freeze 6.5 will not automatically update the Server Service for Deep Freeze 6.4 or lower. Both services can be installed on the same computer, but only one service can run at a time.

A computer can lose communication with the Console for any of the following reasons:

•	The computer is powered off manually or is shut down without warning

•	The network is experiencing heavy traffic or outages

•	The computer’s network settings are changed to point to a new Console

In most cases, communication with the computer is re-established when the computer is powered on or when the conditions causing the communications breakdown are rectified. It may take several minutes for the computer to report back to the Console and re-establish communication. If communication cannot be re-established, contact Technical Support for troubleshooting steps.