{"id":236733,"date":"2022-01-26T01:07:20","date_gmt":"2022-01-26T09:07:20","guid":{"rendered":"https:\/\/www.faronics.com\/news\/blog\/what-makes-a-good-it-ticket-management-system-2"},"modified":"2022-01-27T10:06:14","modified_gmt":"2022-01-27T18:06:14","slug":"what-makes-a-good-it-ticket-management-system-2","status":"publish","type":"post","link":"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2","title":{"rendered":"\u512a\u308c\u305fIT\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0"},"content":{"rendered":"<div>\n<div>\n<p><span lang=\"JA\">\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306f\u3001\u3053\u306e\u6570\u5341\u5e74\u9593\u3067\u3001<\/span><span lang=\"EN\">IT<\/span><span lang=\"JA\">\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u306b\u3068\u3063\u3066\u5fc5\u8981\u4e0d\u53ef\u6b20\u306a\u3082\u306e\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u306e\u554f\u984c\u89e3\u6c7a\u3092\u5bfe\u9762\u3067\u4f9d\u983c\u3057\u3066\u3044\u305f\u306e\u306f\u3001\u5927\u898f\u6a21\u306a\u7d44\u7e54\u3067\u306f\u3082\u306f\u3084\u3072\u3068\u6614\u524d\u306e\u8a71\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<\/div>\n<div>\n<p><span lang=\"JA\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u304c\u8a95\u751f\u3057\u3001\u305d\u306e\u5f8c\u6025\u901f\u306b\u30b7\u30b9\u30c6\u30e0\u5316\u3055\u308c\u305f\u7406\u7531\u306f\u660e\u767d\u3067\u3059\u3002\u983b\u7e41\u306b\u767a\u751f\u3059\u308b\u7121\u99c4\u306a\u4f5c\u696d\u6642\u9593\u3092\u6570\u5024\u5316\u3057\u3066\u6539\u5584\u3057\u3001\u9069\u5207\u306a\u30bf\u30b9\u30af\u306b\u9069\u5207\u306a\u4eba\u6750\u3092\u5272\u308a\u5f53\u3066\u3001\u5bfe\u5fdc\u52b9\u679c\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u4f01\u696d\u306f<\/span><span lang=\"EN\">IT<\/span><span lang=\"JA\">\u90e8\u9580\u306b\u4f55\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u308b\u306e\u304b\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3059\u308b\u5fc5\u8981\u304c\u3042\u3063\u305f\u304b\u3089\u3067\u3059\u3002<\/span><span lang=\"EN\"><\/span><\/p>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/www.faronics.com\/ja\/callcenter-groupofcasualdressedoperatorsatwork-focus\" rel=\"attachment wp-att-236693\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.faronics.com\/assets\/Faronics-IT-ticket-management.jpg\" alt=\"\" width=\"748\" height=\"486\" class=\"aligncenter wp-image-236698\" \/><\/a><\/p>\n<div>\n<div>\n<p><span lang=\"JA\">\u6025\u6210\u9577\u3092\u9042\u3052\u305f\u4e2d\u5c0f\u898f\u6a21\u4f01\u696d\u306b\u3068\u3063\u3066\u3053\u306e\u6bb5\u968e\u307e\u3067\u5230\u9054\u3059\u308b\u3068\u3001\u3069\u3053\u304b\u3089\u5bfe\u51e6\u3057\u3066\u3044\u3051\u3070\u3044\u3044\u304b\u3092\u5224\u65ad\u3059\u308b\u3053\u3068\u306f\u5bb9\u6613\u306a\u3053\u3068\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u3002\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3055\u308c\u308b\u4e0a\u3067\u30ad\u30fc\u3068\u306a\u308b\u306e\u306f\u6b21\u306e\u3088\u3046\u306a\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/span><span lang=\"EN\"><\/span><\/p>\n<\/div>\n<div>\n<h2><span lang=\"EN\">1.\u00a0\u00a0 <\/span><span lang=\"JA\">\u4f7f\u3044\u3084\u3059\u3055<\/span><span lang=\"EN\"><\/span><\/h2>\n<\/div>\n<div>\n<p><span lang=\"JA\">\u8907\u96d1\u306a\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30b7\u30b9\u30c6\u30e0\u3092\u65b0\u898f\u5c0e\u5165\u3059\u308b\u5fc5\u8981\u306f\u307e\u3063\u305f\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u793e\u5185\u3067\u65b0\u898f\u30b7\u30b9\u30c6\u30e0\u306b\u5bfe\u3059\u308b\u4fe1\u983c\u3092\u7372\u5f97\u3059\u308b\u306b\u306f\u3001<\/span><span lang=\"EN\">UI<\/span><span lang=\"JA\">\u304c\u30af\u30ea\u30fc\u30f3\u3067\u3059\u3063\u304d\u308a\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u3064\u307e\u308a\u3001\u65b0\u3057\u3044\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3059\u308b\u969b\u3001\u305d\u306e\u64cd\u4f5c\u624b\u9806\u304c\u975e\u5e38\u306b\u5bb9\u6613\u3067\u3042\u308b\u3053\u3068\u304c\u30dd\u30a4\u30f3\u30c8\u3068\u306a\u308a\u307e\u3059\u3002\u4f5c\u696d\u3092\u7c21\u6613\u5316\u3059\u308b\u3053\u3068\u304c\u76ee\u7684\u3067\u3042\u308a\u3001\u8907\u96d1\u5316\u3059\u308b\u3053\u3068\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/span><span lang=\"EN\"><\/span><\/p>\n<\/div>\n<div>\n<h2><span lang=\"EN\">2.\u00a0\u00a0 <\/span><span lang=\"JA\">\u8907\u96d1\u3055\u3078\u306e\u5bfe\u5fdc<\/span><span lang=\"EN\"><\/span><\/h2>\n<\/div>\n<div>\n<p><span lang=\"JA\">\u5bfe\u5fdc\u304c\u5bb9\u6613\u306a\u30c1\u30b1\u30c3\u30c8\u3082\u3042\u308c\u3070\u3001\u4e00\u7b4b\u7e04\u3067\u306f\u884c\u304b\u306a\u3044\u3082\u306e\u3082\u3042\u308a\u307e\u3059\u3002\u305d\u3053\u3067\u3001\u7169\u96d1\u306a\u5185\u5bb9\u306e\u30c1\u30b1\u30c3\u30c8\u306b\u5bfe\u3057\u3066\u7121\u6570\u306e\u5bfe\u5fdc\u65b9\u6cd5\u304c\u5229\u7528\u3067\u304d\u308b\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002\u95a2\u4fc2\u8005\u304c\u591a\u3051\u308c\u3070\u5f97\u3089\u308c\u308b\u60c5\u5831\u91cf\u3082\u591a\u304f\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u3088\u3046\u306a\u60c5\u5831\u3092\u30c1\u30b1\u30c3\u30c8\u306b\u53cd\u6620\u3055\u305b\u3001\u8ab0\u3082\u304c\u5e38\u306b\u6700\u9069\u306a\u60c5\u5831\u3092\u624b\u306b\u5165\u308c\u3089\u308c\u308b\u3088\u3046\u306b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><span lang=\"EN\"><\/span><\/p>\n<\/div>\n<\/div>\n<div>\n<p><a href=\"https:\/\/www.faronics.com\/ja\/maleitspecialistholdslaptopanddiscussesworkwithfemale\" rel=\"attachment wp-att-236702\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.faronics.com\/assets\/Faronics-IT.jpg\" alt=\"\" width=\"748\" height=\"421\" class=\"aligncenter wp-image-236707\" \/><\/a><\/p>\n<\/div>\n<div>\n<div>\n<h2><span lang=\"EN\">3.\u00a0\u00a0 <\/span><span lang=\"JA\">\u5206\u304b\u308a\u3084\u3059\u3044\u8ffd\u8de1\u65b9\u6cd5<\/span><span lang=\"EN\"><\/span><\/h2>\n<\/div>\n<div>\n<p><span lang=\"JA\">\u30c1\u30b1\u30c3\u30c8\u306e\u6982\u8981\u3092\u7d20\u65e9\u304f\u628a\u63e1\u3057\u305f\u3044\u3068\u304d\u306b\u3001\u30b9\u30c6\u30fc\u30bf\u30b9\u3084\u6240\u6709\u8005\u3001\u65e5\u4ed8\u3067\u30bd\u30fc\u30c8\u3067\u304d\u308c\u3070\u3001\u4f5c\u696d\u306f\u77ed\u6642\u9593\u3067\u3059\u307f\u307e\u3059\u3002\u5bfe\u5fdc\u52b9\u679c\u3084\u554f\u984c\u7b87\u6240\u306e\u7279\u5b9a\u3082\u975e\u5e38\u306b\u5bb9\u6613\u306b\u306a\u308a\u307e\u3059\u3002<\/span><span lang=\"EN\"><\/span><\/p>\n<\/div>\n<div>\n<p><span lang=\"EN\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<h2><span lang=\"EN\">4.\u00a0\u00a0 <\/span><span lang=\"JA\">\u5bb9\u6613\u306a\u30c1\u30b1\u30c3\u30c8\u306e\u9001\u4fe1\u65b9\u6cd5<\/span><span lang=\"EN\"><\/span><\/h2>\n<\/div>\n<div>\n<p><span lang=\"JA\">\u30e6\u30fc\u30b6\u30fc\u304c\u554f\u984c\u89e3\u6c7a\u306b\u53d6\u308a\u7d44\u3080\u969b\u306b\u3001\u3042\u306a\u305f\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u305d\u308c\u307b\u3069\u5fc5\u8981\u3068\u3057\u306a\u3044\u512a\u308c\u305f\u74b0\u5883\u304c\u6574\u3063\u3066\u3044\u308c\u3070\u7406\u60f3\u7684\u3067\u3059\u304c\u3001\u554f\u984c\u767a\u751f\u6642\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u3059\u3050\u306b\u30b5\u30dd\u30fc\u30c8\u3068\u9023\u7d61\u3092\u53d6\u308c\u306a\u3044\u3088\u3046\u3067\u3042\u308c\u3070\u554f\u984c\u3067\u3059\u3002\u3042\u306a\u305f\u306e\u8a55\u4fa1\u3092\u4e0b\u3052\u308b\u3053\u3068\u306b\u306a\u308a\u3001\u540d\u8a89\u56de\u5fa9\u3082\u5bb9\u6613\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u89e3\u6c7a\u65b9\u6cd5\u3068\u3057\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3092\u4f7f\u7528\u3057\u3066<\/span><span lang=\"EN\">Windows<\/span><span lang=\"JA\">\u901a\u77e5\u30d0\u30fc\u304b\u3089\u30c1\u30b1\u30c3\u30c8\u3092\u9001\u4fe1\u3067\u304d\u308b\u305f\u3081\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3078\u306e\u826f\u597d\u306a\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u304c\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/span><span lang=\"EN\"><\/span><\/p>\n<\/div>\n<div>\n<h2><span lang=\"EN\">5.\u00a0\u00a0 <\/span><span lang=\"JA\">\u7d71\u5408\u3055\u308c\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u4e00\u74b0\u3068\u3057\u3066<\/span><span lang=\"EN\"><\/span><\/h2>\n<\/div>\n<div>\n<p><span lang=\"EN\">IT<\/span><span lang=\"JA\">\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306f\u3055\u307e\u3056\u307e\u306a\u696d\u52d9\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u304c\u3001\u9069\u5207\u306b\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u304c\u8a2d\u7f6e\u3055\u308c\u3066\u3044\u308c\u3070\u3001\u305d\u308c<\/span><span lang=\"EN\">1<\/span><span lang=\"JA\">\u3064\u3067\u91cd\u8981\u306a\u30c4\u30fc\u30eb\u306e\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002<\/span><span lang=\"EN\">1<\/span><span lang=\"JA\">\u3064\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406\u3001<\/span><span lang=\"EN\">Windows<\/span><span lang=\"JA\">\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3001<\/span><span lang=\"EN\">OS<\/span><span lang=\"JA\">\u5c55\u958b\u3001\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea\u3068\u5206\u6790\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u30ea\u30e2\u30fc\u30c8\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u305f\u3081\u3001\u696d\u52d9\u7684\u306b\u3082\u7406\u306b\u9069\u3063\u3066\u3044\u308b\u3068\u8a00\u3048\u307e\u3059\u3002<\/span><span lang=\"EN\"><\/span><\/p>\n<\/div>\n<div>\n<p><span lang=\"EN\"> <a href=\"https:\/\/www.faronics.com\/en-uk\/webinars\" rel=\"attachment wp-att-236652\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.faronics.com\/assets\/Join-webinar-button-Japanese-copy-1.png\" alt=\"\" width=\"352\" height=\"75\" class=\"aligncenter wp-image-236652\" \/><\/a><\/span><\/p>\n<\/div>\n<div>\n<p><span lang=\"EN\">Faronics<\/span><span lang=\"JA\">\u3067\u306f\u7d71\u5408\u3055\u308c\u305f\u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8\u7ba1\u7406\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3084\u305d\u306e\u4ed6\u91cd\u8981\u306a\u554f\u984c\u306e\u89e3\u6c7a\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3044\u307e\u3059\u3002<a href=\"https:\/\/www.faronics.com\/en-uk\/webinars\">\u8a73\u7d30\u306f\u5f53\u793e\u306e\u30a6\u30a7\u30d3\u30ca\u30fc\u306b\u3054\u53c2\u52a0\u304f\u3060\u3055\u3044<\/a>\u3002<\/span><span lang=\"EN\"><\/span><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<div>\n<div>\n<p>\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306f\u3001\u3053\u306e\u6570\u5341\u5e74\u9593\u3067\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u306b\u3068\u3063\u3066\u5fc5\u8981\u4e0d\u53ef\u6b20\u306a\u3082\u306e\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u306e\u554f\u984c\u89e3\u6c7a\u3092\u5bfe\u9762\u3067\u4f9d\u983c\u3057\u3066\u3044\u305f\u306e\u306f\u3001\u5927\u898f\u6a21\u306a\u7d44\u7e54\u3067\u306f\u3082\u306f\u3084\u3072\u3068\u6614\u524d\u306e\u8a71\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/p><\/div>\n<div>\n<p>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u304c\u8a95\u751f\u3057\u3001\u305d\u306e\u5f8c\u6025\u901f\u306b\u30b7\u30b9\u30c6\u30e0\u5316\u3055\u308c\u305f\u7406\u7531\u306f\u660e\u767d\u3067\u3059\u3002\u983b\u7e41\u306b\u767a\u751f\u3059\u308b\u7121\u99c4\u306a\u4f5c\u696d\u6642\u9593\u3092\u6570\u5024\u5316\u3057\u3066\u6539\u5584\u3057\u3001\u9069\u5207\u306a\u30bf\u30b9\u30af\u306b\u9069\u5207\u306a\u4eba\u6750\u3092\u5272\u308a\u5f53\u3066\u3001\u5bfe\u5fdc\u52b9\u679c\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u4f01\u696d\u306fIT\u90e8\u9580\u306b\u4f55\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u308b\u306e\u304b\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3059\u308b\u5fc5\u8981\u304c\u3042\u3063\u305f\u304b\u3089\u3067\u3059\u3002<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p><a href=\"https:\/\/www.faronics.com\/ja\/callcenter-groupofcasualdressedoperatorsatwork-focus\" rel=\"attachment wp-att-236693\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.faronics.com\/assets\/Faronics-IT-ticket-management.jpg\" alt=\"\" width=\"748\" height=\"486\" class=\"aligncenter wp-image-236698\" \/><\/a><\/p>\n<div>\n<div>\n<p>\u6025\u6210\u9577\u3092\u9042\u3052\u305f\u4e2d\u5c0f\u898f\u6a21\u4f01\u696d\u306b\u3068\u3063\u3066\u3053\u306e\u6bb5\u968e\u307e\u3067\u5230\u9054\u3059\u308b\u3068\u3001\u3069\u3053\u304b\u3089\u5bfe\u51e6\u3057\u3066\u3044\u3051\u3070\u3044\u3044\u304b\u3092\u5224\u65ad\u3059\u308b\u3053\u3068\u306f\u5bb9\u6613\u306a\u3053\u3068\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u3002\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3055\u308c\u308b\u4e0a\u3067\u30ad\u30fc\u3068\u306a\u308b\u306e\u306f\u6b21\u306e\u3088\u3046\u306a\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n<\/p><\/div>\n<div> 1.\u00a0\u00a0 \u4f7f\u3044\u3084\u3059\u3055 <\/div>\n<div>\n<p>\u8907\u96d1\u306a\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30b7\u30b9\u30c6\u30e0\u3092\u65b0\u898f\u5c0e\u5165\u3059\u308b\u5fc5\u8981\u306f\u307e\u3063\u305f\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u793e\u5185\u3067\u65b0\u898f\u30b7\u30b9\u30c6\u30e0\u306b\u5bfe\u3059\u308b\u4fe1\u983c\u3092\u7372\u5f97\u3059\u308b\u306b\u306f\u3001UI\u304c\u30af\u30ea\u30fc\u30f3\u3067\u3059\u3063\u304d\u308a\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u3064\u307e\u308a\u3001\u65b0\u3057\u3044\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3059\u308b\u969b\u3001\u305d\u306e\u64cd\u4f5c\u624b\u9806\u304c\u975e\u5e38\u306b\u5bb9\u6613\u3067\u3042\u308b\u3053\u3068\u304c\u30dd\u30a4\u30f3\u30c8\u3068\u306a\u308a\u307e\u3059\u3002\u4f5c\u696d\u3092\u7c21\u6613\u5316\u3059\u308b\u3053\u3068\u304c\u76ee\u7684\u3067\u3042\u308a\u3001\u8907\u96d1\u5316\u3059\u308b\u3053\u3068\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<\/p><\/div>\n<div> 2.\u00a0\u00a0 \u8907\u96d1\u3055\u3078\u306e\u5bfe\u5fdc <\/div>\n<div>\n<p>\u5bfe\u5fdc\u304c\u5bb9\u6613\u306a\u30c1\u30b1\u30c3\u30c8\u3082\u3042\u308c\u3070\u3001\u4e00\u7b4b\u7e04\u3067\u306f\u884c\u304b\u306a\u3044\u3082\u306e\u3082\u3042\u308a\u307e\u3059\u3002\u305d\u3053\u3067\u3001\u7169\u96d1\u306a\u5185\u5bb9\u306e\u30c1\u30b1\u30c3\u30c8\u306b\u5bfe\u3057\u3066\u7121\u6570\u306e\u5bfe\u5fdc\u65b9\u6cd5\u304c\u5229\u7528\u3067\u304d\u308b\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002\u95a2\u4fc2\u8005\u304c\u591a\u3051\u308c\u3070\u5f97\u3089\u308c\u308b\u60c5\u5831\u91cf\u3082\u591a\u304f\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u3088\u3046\u306a\u60c5\u5831\u3092\u30c1\u30b1\u30c3\u30c8\u306b\u53cd\u6620\u3055\u305b\u3001\u8ab0\u3082\u304c\u5e38\u306b\u6700\u9069\u306a\u60c5\u5831\u3092\u624b\u306b\u5165\u308c\u3089\u308c\u308b\u3088\u3046\u306b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div>\n<p><a href=\"https:\/\/www.faronics.com\/ja\/maleitspecialistholdslaptopanddiscussesworkwithfemale\" rel=\"attachment wp-att-236702\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.faronics.com\/assets\/Faronics-IT.jpg\" alt=\"\" width=\"748\" height=\"421\" class=\"aligncenter wp-image-236707\" \/><\/a><\/p>\n<\/p><\/div>\n<div>\n<div> 3.\u00a0\u00a0 \u5206\u304b\u308a\u3084\u3059\u3044\u8ffd\u8de1\u65b9\u6cd5 <\/div>\n<div>\n<p>\u30c1\u30b1\u30c3\u30c8\u306e\u6982\u8981\u3092\u7d20\u65e9\u304f\u628a\u63e1\u3057\u305f\u3044\u3068\u304d\u306b\u3001\u30b9\u30c6\u30fc\u30bf\u30b9\u3084\u6240\u6709\u8005\u3001\u65e5\u4ed8\u3067\u30bd\u30fc\u30c8\u3067\u304d\u308c\u3070\u3001\u4f5c\u696d\u306f\u77ed\u6642\u9593\u3067\u3059\u307f\u307e\u3059\u3002\u5bfe\u5fdc\u52b9\u679c\u3084\u554f\u984c\u7b87\u6240\u306e\u7279\u5b9a\u3082\u975e\u5e38\u306b\u5bb9\u6613\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<\/p><\/div>\n<div>\n<p>\u00a0<\/p>\n<\/p><\/div>\n<div> 4.\u00a0\u00a0 \u5bb9\u6613\u306a\u30c1\u30b1\u30c3\u30c8\u306e\u9001\u4fe1\u65b9\u6cd5 <\/div>\n<div>\n<p>\u30e6\u30fc\u30b6\u30fc\u304c\u554f\u984c\u89e3\u6c7a\u306b\u53d6\u308a\u7d44\u3080\u969b\u306b\u3001\u3042\u306a\u305f\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u305d\u308c\u307b\u3069\u5fc5\u8981\u3068\u3057\u306a\u3044\u512a\u308c\u305f\u74b0\u5883\u304c\u6574\u3063\u3066\u3044\u308c\u3070\u7406\u60f3\u7684\u3067\u3059\u304c\u3001\u554f\u984c\u767a\u751f\u6642\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u3059\u3050\u306b\u30b5\u30dd\u30fc\u30c8\u3068\u9023\u7d61\u3092\u53d6\u308c\u306a\u3044\u3088\u3046\u3067\u3042\u308c\u3070\u554f\u984c\u3067\u3059\u3002\u3042\u306a\u305f\u306e\u8a55\u4fa1\u3092\u4e0b\u3052\u308b\u3053\u3068\u306b\u306a\u308a\u3001\u540d\u8a89\u56de\u5fa9\u3082\u5bb9\u6613\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u89e3\u6c7a\u65b9\u6cd5\u3068\u3057\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3092\u4f7f\u7528\u3057\u3066Windows\u901a\u77e5\u30d0\u30fc\u304b\u3089\u30c1\u30b1\u30c3\u30c8\u3092\u9001\u4fe1\u3067\u304d\u308b\u305f\u3081\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3078\u306e\u826f\u597d\u306a\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u304c\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/p><\/div>\n<div> 5.\u00a0\u00a0 \u7d71\u5408\u3055\u308c\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u4e00\u74b0\u3068\u3057\u3066 <\/div>\n<div>\n<p>IT\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306f\u3055\u307e\u3056\u307e\u306a\u696d\u52d9\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u304c\u3001\u9069\u5207\u306b\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u304c\u8a2d\u7f6e\u3055\u308c\u3066\u3044\u308c\u3070\u3001\u305d\u308c1\u3064\u3067\u91cd\u8981\u306a\u30c4\u30fc\u30eb\u306e\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u30021\u3064\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406\u3001Windows\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3001OS\u5c55\u958b\u3001\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea\u3068\u5206\u6790\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u30ea\u30e2\u30fc\u30c8\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u305f\u3081\u3001\u696d\u52d9\u7684\u306b\u3082\u7406\u306b\u9069\u3063\u3066\u3044\u308b\u3068\u8a00\u3048\u307e\u3059\u3002<\/p>\n<\/p><\/div>\n<div>\n<p> <a href=\"https:\/\/www.faronics.com\/en-uk\/webinars\" rel=\"attachment wp-att-236652\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.faronics.com\/assets\/Join-webinar-button-Japanese-copy-1.png\" alt=\"\" width=\"352\" height=\"75\" class=\"aligncenter wp-image-236652\" \/><\/a><\/p>\n<\/p><\/div>\n<div>\n<p>Faronics\u3067\u306f\u7d71\u5408\u3055\u308c\u305f\u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8\u7ba1\u7406\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3084\u305d\u306e\u4ed6\u91cd\u8981\u306a\u554f\u984c\u306e\u89e3\u6c7a\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3044\u307e\u3059\u3002<a href=\"https:\/\/www.faronics.com\/en-uk\/webinars\">\u8a73\u7d30\u306f\u5f53\u793e\u306e\u30a6\u30a7\u30d3\u30ca\u30fc\u306b\u3054\u53c2\u52a0\u304f\u3060\u3055\u3044<\/a>\u3002<\/p>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"author":150,"featured_media":236717,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[6107,6113,8393,8394],"tags":[],"class_list":["post-236733","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-ja","category-computers-ja","category-tech-trends-ja","category-technology-trends-ja"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u512a\u308c\u305fIT\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0 - Faronics<\/title>\n<meta name=\"description\" content=\"\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306f\u3001\u3053\u306e\u6570\u5341\u5e74\u9593\u3067\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u306b\u3068\u3063\u3066\u5fc5\u8981\u4e0d\u53ef\u6b20\u306a\u3082\u306e\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u306e\u554f\u984c\u89e3\u6c7a\u3092\u5bfe\u9762\u3067\u4f9d\u983c\u3057\u3066\u3044\u305f\u306e\u306f\u3001\u5927\u898f\u6a21\u306a\u7d44\u7e54\u3067\u306f\u3082\u306f\u3084\u3072\u3068\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u512a\u308c\u305fIT\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\" \/>\n<meta property=\"og:description\" content=\"\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306f\u3001\u3053\u306e\u6570\u5341\u5e74\u9593\u3067\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u306b\u3068\u3063\u3066\u5fc5\u8981\u4e0d\u53ef\u6b20\u306a\u3082\u306e\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u306e\u554f\u984c\u89e3\u6c7a\u3092\u5bfe\u9762\u3067\u4f9d\u983c\u3057\u3066\u3044\u305f\u306e\u306f\u3001\u5927\u898f\u6a21\u306a\u7d44\u7e54\u3067\u306f\u3082\u306f\u3084\u3072\u3068\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2\" \/>\n<meta property=\"og:site_name\" content=\"Faronics\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/faronics\" \/>\n<meta property=\"article:published_time\" content=\"2022-01-26T09:07:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-01-27T18:06:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.faronics.com\/assets\/It-ticket-support.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1184\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Tom Guy\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@faronics\" \/>\n<meta name=\"twitter:site\" content=\"@faronics\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"\u30c8\u30e0\u30fb\u30ac\u30a4\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"1\u5206\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja\\\/news\\\/blog\\\/what-makes-a-good-it-ticket-management-system-2#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja\\\/news\\\/blog\\\/what-makes-a-good-it-ticket-management-system-2\"},\"author\":{\"name\":\"Tom Guy\",\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja#\\\/schema\\\/person\\\/2e833ca0fa24093b75ea2175414edc4d\"},\"headline\":\"\u512a\u308c\u305fIT\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\",\"datePublished\":\"2022-01-26T09:07:20+00:00\",\"dateModified\":\"2022-01-27T18:06:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja\\\/news\\\/blog\\\/what-makes-a-good-it-ticket-management-system-2\"},\"wordCount\":9,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja\\\/news\\\/blog\\\/what-makes-a-good-it-ticket-management-system-2#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.faronics.com\\\/assets\\\/It-ticket-support.jpg\",\"articleSection\":[\"Blog\",\"Computers\",\"Tech Trends\",\"Technology Trends\"],\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.faronics.com\\\/ja\\\/news\\\/blog\\\/what-makes-a-good-it-ticket-management-system-2#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja\\\/news\\\/blog\\\/what-makes-a-good-it-ticket-management-system-2\",\"url\":\"https:\\\/\\\/www.faronics.com\\\/ja\\\/news\\\/blog\\\/what-makes-a-good-it-ticket-management-system-2\",\"name\":\"\u512a\u308c\u305fIT\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0 - Faronics\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja\\\/news\\\/blog\\\/what-makes-a-good-it-ticket-management-system-2#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja\\\/news\\\/blog\\\/what-makes-a-good-it-ticket-management-system-2#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.faronics.com\\\/assets\\\/It-ticket-support.jpg\",\"datePublished\":\"2022-01-26T09:07:20+00:00\",\"dateModified\":\"2022-01-27T18:06:14+00:00\",\"description\":\"\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306f\u3001\u3053\u306e\u6570\u5341\u5e74\u9593\u3067\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u306b\u3068\u3063\u3066\u5fc5\u8981\u4e0d\u53ef\u6b20\u306a\u3082\u306e\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u306e\u554f\u984c\u89e3\u6c7a\u3092\u5bfe\u9762\u3067\u4f9d\u983c\u3057\u3066\u3044\u305f\u306e\u306f\u3001\u5927\u898f\u6a21\u306a\u7d44\u7e54\u3067\u306f\u3082\u306f\u3084\u3072\u3068\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja\\\/news\\\/blog\\\/what-makes-a-good-it-ticket-management-system-2#breadcrumb\"},\"inLanguage\":\"ja\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.faronics.com\\\/ja\\\/news\\\/blog\\\/what-makes-a-good-it-ticket-management-system-2\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja\\\/news\\\/blog\\\/what-makes-a-good-it-ticket-management-system-2#primaryimage\",\"url\":\"https:\\\/\\\/www.faronics.com\\\/assets\\\/It-ticket-support.jpg\",\"contentUrl\":\"https:\\\/\\\/www.faronics.com\\\/assets\\\/It-ticket-support.jpg\",\"width\":2000,\"height\":1184},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja\\\/news\\\/blog\\\/what-makes-a-good-it-ticket-management-system-2#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.faronics.com\\\/ja\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u512a\u308c\u305fIT\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\",\"item\":\"https:\\\/\\\/www.faronics.com\\\/ja\\\/%e5%84%aa%e3%82%8c%e3%81%9fit%e3%83%81%e3%82%b1%e3%83%83%e3%83%88%e7%ae%a1%e7%90%86%e3%82%b7%e3%82%b9%e3%83%86%e3%83%a0\\\/\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja#website\",\"url\":\"https:\\\/\\\/www.faronics.com\\\/ja\",\"name\":\"Faronics\",\"description\":\"Deep Freeze\u306a\u3069\u306e\u5404\u7a2e\u30ec\u30a4\u30e4\u30fc\u30c9\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3 \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.faronics.com\\\/ja?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ja\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja#organization\",\"name\":\"Faronics\",\"url\":\"https:\\\/\\\/www.faronics.com\\\/ja\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.faronics.com\\\/assets\\\/footer-faronics-logo.png\",\"contentUrl\":\"https:\\\/\\\/www.faronics.com\\\/assets\\\/footer-faronics-logo.png\",\"width\":155,\"height\":44,\"caption\":\"Faronics\"},\"image\":{\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/faronics\",\"https:\\\/\\\/x.com\\\/faronics\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.faronics.com\\\/ja#\\\/schema\\\/person\\\/2e833ca0fa24093b75ea2175414edc4d\",\"name\":\"Tom Guy\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ja\",\"@id\":\"https:\\\/\\\/www.faronics.com\\\/assets\\\/tom-guy.jpg\",\"url\":\"https:\\\/\\\/www.faronics.com\\\/assets\\\/tom-guy.jpg\",\"contentUrl\":\"https:\\\/\\\/www.faronics.com\\\/assets\\\/tom-guy.jpg\",\"caption\":\"Tom Guy\"},\"description\":\"Tom Guy is with the product team at Faronics, based in the UK, having made software for a decade. When not working in technology, he can be found playing squash or walking his dog Eric.\",\"sameAs\":[\"https:\\\/\\\/www.faronics.com\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"\u512a\u308c\u305fIT\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0 - Faronics","description":"\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306f\u3001\u3053\u306e\u6570\u5341\u5e74\u9593\u3067\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u306b\u3068\u3063\u3066\u5fc5\u8981\u4e0d\u53ef\u6b20\u306a\u3082\u306e\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u306e\u554f\u984c\u89e3\u6c7a\u3092\u5bfe\u9762\u3067\u4f9d\u983c\u3057\u3066\u3044\u305f\u306e\u306f\u3001\u5927\u898f\u6a21\u306a\u7d44\u7e54\u3067\u306f\u3082\u306f\u3084\u3072\u3068","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2","og_locale":"ja_JP","og_type":"article","og_title":"\u512a\u308c\u305fIT\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0","og_description":"\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306f\u3001\u3053\u306e\u6570\u5341\u5e74\u9593\u3067\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u306b\u3068\u3063\u3066\u5fc5\u8981\u4e0d\u53ef\u6b20\u306a\u3082\u306e\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u306e\u554f\u984c\u89e3\u6c7a\u3092\u5bfe\u9762\u3067\u4f9d\u983c\u3057\u3066\u3044\u305f\u306e\u306f\u3001\u5927\u898f\u6a21\u306a\u7d44\u7e54\u3067\u306f\u3082\u306f\u3084\u3072\u3068","og_url":"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2","og_site_name":"Faronics","article_publisher":"https:\/\/www.facebook.com\/faronics","article_published_time":"2022-01-26T09:07:20+00:00","article_modified_time":"2022-01-27T18:06:14+00:00","og_image":[{"width":2000,"height":1184,"url":"https:\/\/www.faronics.com\/assets\/It-ticket-support.jpg","type":"image\/jpeg"}],"author":"Tom Guy","twitter_card":"summary_large_image","twitter_creator":"@faronics","twitter_site":"@faronics","twitter_misc":{"\u57f7\u7b46\u8005":"\u30c8\u30e0\u30fb\u30ac\u30a4","\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"1\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2#article","isPartOf":{"@id":"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2"},"author":{"name":"Tom Guy","@id":"https:\/\/www.faronics.com\/ja#\/schema\/person\/2e833ca0fa24093b75ea2175414edc4d"},"headline":"\u512a\u308c\u305fIT\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0","datePublished":"2022-01-26T09:07:20+00:00","dateModified":"2022-01-27T18:06:14+00:00","mainEntityOfPage":{"@id":"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2"},"wordCount":9,"commentCount":0,"publisher":{"@id":"https:\/\/www.faronics.com\/ja#organization"},"image":{"@id":"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2#primaryimage"},"thumbnailUrl":"https:\/\/www.faronics.com\/assets\/It-ticket-support.jpg","articleSection":["Blog","Computers","Tech Trends","Technology Trends"],"inLanguage":"ja","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2","url":"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2","name":"\u512a\u308c\u305fIT\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0 - Faronics","isPartOf":{"@id":"https:\/\/www.faronics.com\/ja#website"},"primaryImageOfPage":{"@id":"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2#primaryimage"},"image":{"@id":"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2#primaryimage"},"thumbnailUrl":"https:\/\/www.faronics.com\/assets\/It-ticket-support.jpg","datePublished":"2022-01-26T09:07:20+00:00","dateModified":"2022-01-27T18:06:14+00:00","description":"\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306f\u3001\u3053\u306e\u6570\u5341\u5e74\u9593\u3067\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u306b\u3068\u3063\u3066\u5fc5\u8981\u4e0d\u53ef\u6b20\u306a\u3082\u306e\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u306e\u554f\u984c\u89e3\u6c7a\u3092\u5bfe\u9762\u3067\u4f9d\u983c\u3057\u3066\u3044\u305f\u306e\u306f\u3001\u5927\u898f\u6a21\u306a\u7d44\u7e54\u3067\u306f\u3082\u306f\u3084\u3072\u3068","breadcrumb":{"@id":"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2#primaryimage","url":"https:\/\/www.faronics.com\/assets\/It-ticket-support.jpg","contentUrl":"https:\/\/www.faronics.com\/assets\/It-ticket-support.jpg","width":2000,"height":1184},{"@type":"BreadcrumbList","@id":"https:\/\/www.faronics.com\/ja\/news\/blog\/what-makes-a-good-it-ticket-management-system-2#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.faronics.com\/ja"},{"@type":"ListItem","position":2,"name":"\u512a\u308c\u305fIT\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0","item":"https:\/\/www.faronics.com\/ja\/%e5%84%aa%e3%82%8c%e3%81%9fit%e3%83%81%e3%82%b1%e3%83%83%e3%83%88%e7%ae%a1%e7%90%86%e3%82%b7%e3%82%b9%e3%83%86%e3%83%a0\/"}]},{"@type":"WebSite","@id":"https:\/\/www.faronics.com\/ja#website","url":"https:\/\/www.faronics.com\/ja","name":"Faronics","description":"Deep Freeze\u306a\u3069\u306e\u5404\u7a2e\u30ec\u30a4\u30e4\u30fc\u30c9\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3 \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3","publisher":{"@id":"https:\/\/www.faronics.com\/ja#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.faronics.com\/ja?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/www.faronics.com\/ja#organization","name":"Faronics","url":"https:\/\/www.faronics.com\/ja","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/www.faronics.com\/ja#\/schema\/logo\/image\/","url":"https:\/\/www.faronics.com\/assets\/footer-faronics-logo.png","contentUrl":"https:\/\/www.faronics.com\/assets\/footer-faronics-logo.png","width":155,"height":44,"caption":"Faronics"},"image":{"@id":"https:\/\/www.faronics.com\/ja#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/faronics","https:\/\/x.com\/faronics"]},{"@type":"Person","@id":"https:\/\/www.faronics.com\/ja#\/schema\/person\/2e833ca0fa24093b75ea2175414edc4d","name":"Tom Guy","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/www.faronics.com\/assets\/tom-guy.jpg","url":"https:\/\/www.faronics.com\/assets\/tom-guy.jpg","contentUrl":"https:\/\/www.faronics.com\/assets\/tom-guy.jpg","caption":"Tom Guy"},"description":"Tom Guy is with the product team at Faronics, based in the UK, having made software for a decade. When not working in technology, he can be found playing squash or walking his dog Eric.","sameAs":["https:\/\/www.faronics.com\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.faronics.com\/ja\/wp-json\/wp\/v2\/posts\/236733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.faronics.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.faronics.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.faronics.com\/ja\/wp-json\/wp\/v2\/users\/150"}],"replies":[{"embeddable":true,"href":"https:\/\/www.faronics.com\/ja\/wp-json\/wp\/v2\/comments?post=236733"}],"version-history":[{"count":0,"href":"https:\/\/www.faronics.com\/ja\/wp-json\/wp\/v2\/posts\/236733\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.faronics.com\/ja\/wp-json\/wp\/v2\/media\/236717"}],"wp:attachment":[{"href":"https:\/\/www.faronics.com\/ja\/wp-json\/wp\/v2\/media?parent=236733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.faronics.com\/ja\/wp-json\/wp\/v2\/categories?post=236733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.faronics.com\/ja\/wp-json\/wp\/v2\/tags?post=236733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}