Lowering IT costs and providing a solid ROI for IT projects are among the top challenges for IT executives. Gartner reports that a locked-down and well-managed desktop PC can be 42% less expensive to keep than an unmanaged one, and that the salary cost of a help desk employee can be estimated to be between $21.63 and $40.86 per hour¹. The average help desk cost per contact is estimated to be $23.09².
Faronics lowers these costs. With over seven million licenses deployed in over 150 countries, Deep Freeze has a solid track record of reducing the number of support calls experienced by our customers by up to 63% and enabling the support personnel to manage 12% more desktops per employee. Click on the charts below for a detailed view.
<1000 Workstations
≥1000 Workstations
Support Tickets per Workstation
Deep Freeze users enjoy a pristine and unrestricted computing experience, while IT is freed from tedious helpdesk requests and system maintenance. Flexible scheduling options enable IT to easily create automated maintenance periods to allow system and virus definition updates - either via the Deep Freeze Enterprise Console or by using your preferred third-party desktop management solution.
