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| 1. What versions of Windows does WINSelect support? |
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| Windows 2000 Professional SP4, Windows XP Professional SP2, Windows Vista Ultimate, Business, Home, Home Premium, and Enterprise. |
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| 2. Can WINSelect be installed on Windows 2000/2003 Server? |
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| By design, WINSelect is not supported on Windows 2000 or 2003 Server. Therefore, WINSelect does not block or control applications running on Terminal Server for users who try to run those applications through client computers. |
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| 3. Is there a migration/upgrade path from an earlier vision of WINSelect to WINSelect 7? |
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| WINSelect 7 has been completely rewritten; therefore, the user must uninstall the previous version of WINSelect before installing WINSelect 7. For information regarding upgrade pricing from an earlier version to v7, please contact our Sales Department. |
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| 4. Does WINSelect have an available Maintenance Package? |
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| Yes. This is a 20% additional cost as per other Faronics products. |
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| 5. Do I have to reinstall WINSelect if I have the evaluation version and I purchase the product? |
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| No! You can simply enter the provided License Key after purchase and WINSelect will become a permanent fully functioning version without any reinstallation. |
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| 6. How is WINSelect accessed once it is installed on the workstation? |
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| Either double-click on the WINSelect icon in the System Tray or use the hotkey combination: Ctrl + Alt + Shift + F8. |
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| 7. How is WINSelect uninstalled? |
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| WINSelect 7 is not found in Add/Remove Programs. It can only be uninstalled using the .msi installation file. |
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| 8. Does Deep Freeze work with WINSelect? Are there any special settings recommended? |
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| Yes, Deep Freeze and WINSelect work very well together. Be sure to install and configure WINSelect first and then install and configure Deep Freeze. If Deep Freeze is already uninstalled, boot the computer into the Thawed state, install and configure WINSelect, then reboot into the Frozen state. WINSelect also detects the existence of Deep Freeze and will provide reminder messages when configuration options are changed. |
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| 9. Why do I need WINSelect if I use Windows Group Policies to lock down the computer? |
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| WINSelect7 provides several powerful features in addition to policy management. It provides a Kiosk mode with browser control plus session timers and printer control. It is also much easier to manage and deploy than Group Policies, plus it has the ability to import ADM and ADMX templates. |
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| 10. How can I use WINSelect to stop people from saving documents on the hard disk when they are using Office 2000/XP? |
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| You can block the type of files extension specific to the MS Office application under the Drives and File Extensions node in the Administrator. |
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| 11. Does WINSelect block CTRL-ALT-DEL? |
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| Yes, this hotkey combination is blocked. |
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| 12. How can I copy my settings from one workstation to the next? |
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| Use of the WINSelect template will allow you to export all WINSelect settings to another installation of the product. Note that passwords cannot be copied from one workstation to the next and must be entered manually. |
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| 13. Can I configure WINSelect to display the Close button in pop-up windows in Internet Explorer? |
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| WINSelect does not block pop-up windows for Internet Explorer. Pop-up windows retain the same Policy and Kiosk settings as the parent window. WINSelect functions correctly with other pop-up window blocking systems or add-ons, such as Google Toolbar and/or Windows XP SP2. |
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| 14. Is there a way to block toolbars in Netscape 6 or 7 (Java versions)? |
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| Unfortunately WINSelect does not support Java runtime web browsers and applications such as Opera, OpenOffice, or StarOffice. |
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| 15. Why doesn’t the ‘Disable execution of Visual Basic Applications’ item option in the Applications/Microsoft Office node block the appropriate menu item from Microsoft Office 2003 applications? |
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| This is a known issue in the product. Please check the WINSelect release notes for a full explanation and workaround for this issue. |
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| 16. Can I prevent desktop icons from being deleted by a user? |
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| Yes. In the WINSelect Administrator on the 'Desktop & Windows Taskbar' node you must check 'Prevent Right click on Desktop' and hide the Recycle bin. On the Hotkeys node check the Delete key and on the System node check 'Disable Drag and Drop'. |
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