CASE STUDY
Faronics Deep Freeze and Adobe Systems
“It was a challenging task to get all the computers up and running by removing unwanted files within the 30-minute window.”
- Trevor Whitney, IT Events Manager for Adobe Max.
Challenges faced

"Adobe Max is Adobe’s Creative Conference bringing together over 5300 designers, photographers, videographers and creative leaders from across the world annually.
Adobe Max provides hands-on training in its fully equipped onsite labs. The labs contain 1,175 pre-configured computers with their suite of products installed. After each session, the IT administrators got less than 30 minutes to clean the computer of unwanted files left by the previous users.
It was a challenging task to get all the computers up and running by removing unwanted files within the 30-minute window. New operating system images had to be deployed in case of serious issues and this affected the operational efficiency of the labs. "

A Solution That Worked

Adobe Max deployed Deep Freeze as part of its master image. Instead of trying to fix an issue in the critical 30-minute window, the IT administrators now simply reboot the computers. This returns the computers back to their pristine state, solves all computer issues and makes the computer ready for the next session.