Sales & Support

  • Sales and Maintenance Package Renewals

    Step 1 of 3 - Your Information

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  • Software Update Requests
    • This field is for validation purposes and should be left unchanged.
  • Technical Support
    Phone:
    1-800-943-6422 or 604-637-3333
    Fax:
    1-800-943-6488 or 604-637-818
    Email:
    support@faronics.com
  • Channel Sales – North America
    Phone:
    1-800-943-6422 or 604-637-3333
    Fax:
    1-800-943-6488 or 604-637-8188
    Email:
    channelsales@faronics.com
  • Channel Sales — International
    Phone:
    +1 604-637-3333 Ext. 4496
    Fax:
    +1 604-637-8188
    Email:
    internationalsales@faronics.com
  • Channel Sales — Europe
    Phone:
    +44 (0) 1344 741057
    Fax:
    +44 (0) 1344 741067
    Email:
    eurosales@faronics.com

Other Contacts

  • Beta Programs
    Phone:
    1-800-943-6422 or 604-637-3333
    Fax:
    1-800-943-6488 or 604-637-8188
    Email:
    betaprogram@faronics.com
  • Development Partnerships
    Phone:
    1-800-943-6422 or 604-637-3333
    Fax:
    1-800-943-6488 or 604-637-8188
    Email:
    partnership@faronics.com
  • Executive team
    Phone:
    1-800-943-6422 or 604-637-3333
    Fax:
    1-800-943-6488 or 604-637-8188
    Email:
    exec@faronics.com
  • Human Resources
    Phone:
    1-800-943-6422 or 604-637-3333
    Fax:
    1-800-943-6488 or 604-637-8188
    Email:
    hr@faronics.com
  • Media & Marketing
    Phone:
    1-800-943-6422 or 604-637-3333
    Fax:
    1-800-943-6488 or 604-637-8188
    Email:
    media@faronics.com
  • General Feedback

    Your feedback is not only welcome; we rely on it. We enjoy a fantastic partnership with our customers – the source of our best ideas.

    We look forward to your thoughts and feedback.

    Call 1-800-943-6422 from 7:00am - 5:00pm PST to speak to customer service.

    Or, if you would like us to contact you, please fill out and submit the form below.

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Locations

  • Vancouver, BC, Canada

    609 Granville Street, Suite 620, P.O. Box 10362
    Vancouver, BC, V7Y 1G5 Canada
    Call Toll Free: 1-800-943-6422
    Call Local: 1-604-637-3333
    Fax Toll Free: 1-800-943-6488
    Fax Local: 1-604-637-8188

  • San Ramon, CA, United States

    2411 Old Crow Canyon Road, Suite 170
    San Ramon, CA, 94583 USA
    Call Toll Free: 1-800-943-6422
    Fax Toll Free: 1-800-943-6488

  • Bracknell, England, Europe

    Venture House, 2 Arlington Square,
    Downshire Way
    Bracknell, RG12 1WA, England
    Call Local: +44 (0) 1344 741057
    Fax Local: +44 (0) 1344 741067

  • Paris, France, Europe

    20-22, Rue des Petits Hôtels
    Paris, 75010, France
    Call Local: 00 33 (0)1 73 03 04 27
    Fax Local: 00 33 (0)1 73 03 04 01

  • München, Germany, Europe

    Elisabethstr. 91
    München, 80797, Germany
    Call Local: 089 5908 1417
    Fax Local: 089 5908 1200